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CARD SECURITY Collection and Destruction of Credit and Debit Card Details Policy Policy Statement for security of card data Principles Broad overview Application 1.0 Application of Policy 2.0 Collection of Credit and Debit Card Details 3.0 Information we collect from you 4.0 External links 5.0 Payments processing 6.0 Storage of Credit and Debit Card details 7.0 Destruction of Credit and Debit Card Details 8.0 Procedure for reporting card data irregularities 9.0 For further information 10.0 Obligations of Staff 11.0 Change of Policy
Policy Statement for security of card data We are committed to protecting your privacy on-line. We appreciate that you do not want the personal information you provide to us distributed and here we explain how we collect information and what we do with it. This policy sets out the rules and actions to be taken to safeguard all card data received and processed by Stadn Ltd. It is important that client card data is treated as confidential and kept secure at all times. This policy outlines how Stadn Ltd intends to collect and destroy credit card details. By using the Site, you consent to the collection and use of information in accordance with this privacy policy. Principles The policy is based on the principle that Stadn Ltd take reasonable steps to protect the credit and debit card details it holds from misuse and loss and from unauthorised access, modifications and disclosure. Broad Overview Stadn Ltd may consider the following matters when adopting reasonable steps to protect the credit and debit card information it holds: The sensitivity of credit and debit card details and an individual's expectations that this information will be protected from misuse and loss and from unauthorised access, modifications and disclosure. Application For use and application by all Stadn Ltd staff. Detailed Policy 1.0 Application of Policy This policy is designed to deal with situations where a person provides details of their credit card or debit card to Stadn Ltd. The policy is also designed to ensure that Stadn Ltd will not store and will destroy credit / debit card details in a manner which protects the credit / debit card details from misuse, unauthorised access, modification, disclosure and loss. 2.0 Collection of Credit and Debit Card Details Stadn Ltd is committed to ensuring that credit and debit card details are collected in a secure manner. Stadn Ltd will take reasonable steps to protect the credit / debit card details it holds from misuse and loss and from unauthorised access, modifications and disclosure during collection by adopting the following practices: - preventing individuals from providing credit and debit card details in an email; - preventing individuals from providing credit and debit card details via facsimile; - only collecting credit card details in an appropriate environment, for example not requesting credit and debit card details verbally in a public waiting room; and 3.0 Information we collect from you We may collect and process the following information about you: - information (such as your name, email address, postal address and telephone number) that you provide by completing forms on the Site, including if you place any order, notify us of your interest in a forthcoming product, or request any information through the Site; - communications you send to us, for example to report a problem or to submit queries, concerns or comments regarding the Site or its content; - information from surveys that we may, from time to time, run on the Site for research purposes, if you choose to respond to them; - details of your visits to the Site and the resources you access You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may not be able to provide you with certain services including allowing you to place orders. 4.0 External Links The Site may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites. 5.0 Payment processing Payments made on the Site are made through our payment solutions provider, PayPal. You will be providing credit or debit card information directly to PayPal which operates a secure server to process payment details, encrypting your credit/debit card information and authorising payment. Information which you supply to PayPal is not within our control and is subject to PayPal's own privacy policy and terms and conditions. 6.0 Storage of Credit and Debit Card Details 6.1 Stadn Ltd is committed to ensuring that credit / debit card details are not stored. Stadn Ltd will take reasonable steps to protect the credit and debit card details it processes from misuse and loss and will then destroy all and any credit and debit card details. 6.2 Credit and debit card details will not be stored on any hard copy documents. Credit and debit card details will not be stored as electronic data. The following customer card data must not be retained by any personnel, and must be destroyed, immediately after processing the card transaction: - Card verification code (CVC) - Authorisation code (3 digit security code) - Type of card - Card number - Expiry date - Start date Some of the ways Stadn Ltd seeks to protect credit and debit card details include the following: - confidentiality requirements on the use of information by Stadn Ltd employees; - security measures for access to Stadn Ltd computer systems; - Website protection measures. 7.0 Destruction of Credit and Debit Card Details Credit and debit card details will be destroyed in a secure manner when they are no longer needed by Stadn Ltd. An example of destruction in a secure manner includes shredding. 8.0 Procedure for reporting card data irregularities Any non-compliance with the policies in this document, or any other irregularities detected in respect of card and the use of cards, must be reported to Stadn Ltd immediately. 9.0 For Further Information For further information about this policy please contact Stadn Ltd at PO Box 53677, London, SE24 4AJ. Telephone: 0207 326 4268. Please submit any questions, concerns or comments you have about this privacy policy to customer@talktoadoctor.co.uk. 10.0 Obligations of Staff If a staff member collects credit / debit card details on Stadn Ltd's behalf, the staff member must meet the relevant requirements of this policy in relation to destroying of all credit / debit card details. 11.0 Change of Policy Stadn Ltd may change this policy from time to time without prior notice. 12.0 Cookie Notification For research purposes we may need to check if you have certain online advertisements, by reading certain cookies stored on your computer. This in turn helps us to monitor your interest in our site.
We use cookies to make our site as use full as possible. They are small text files in your browser that allow us to track your usage of our site. They do not however tell us who you are.
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